Frequently Asked Questions
Everything you need to know about our products and services.
You can find your frame size by looking at the inside of your current glasses. There are usually three numbers (e.g., 52-18-145). These represent the lens width, bridge width, and temple length in millimeters. We also provide a comprehensive size guide on each product page.
We offer a 30-day, hassle-free return policy. If you are not completely satisfied with your purchase, you can return it within 30 days of receipt for a full refund or exchange. The glasses must be unworn and in their original packaging.
We are an out-of-network provider for most vision insurance plans. After your purchase, we can provide you with an itemized receipt that you can submit to your insurance company for reimbursement.